![]() ![]() ![]() When GFI MailEssentials is installed in Active Directory or Remote Active Directory mode, the user count is managed by either disabling or deleting users from Active Directory Users and Computers on the domain controller. Solution MailEssentials in Active Directory or Remote Active Directory mode If the same user makes use of multiple SMTP email addresses to send outbound emails, this will be seen as multiple users by GFI MailEssentials. When MailEssentials is installed in SMTP mode, all SMTP email addresses are counted.This applies to Active Directory or Remote Active Directory User Modes. Users who left the company have not been disabled or deleted from Active Directory.If MailEssentials is installed on a machine in SMTP mode and the machine is open for SMTP relay, all relayed addresses will be added to the MailEssentials user list.NOTE: GFI MailEssentials may indicate more users than the active mailboxes under your domain for the following reasons: ![]()
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